• GDPR Update

    European & International Policy Update


The General Data Protection Regulation (GDPR) 679/2016, replaces the 1995 Data Protection Directive (95/46/EC), and is designed for the protection of natural persons with regards to processing of personal data and on the free movement of such data. It harmonizes data privacy laws across Europe and it addresses the export of personal data outside the EU with the aim to protect all EU citizens’ data privacy and reshape the way organizations approach data privacy.

Under the GDPR, EU Clients are entitled to the following rights related to their personal Data:

  • Right of access
  • Right to erasure
  • Right to data portability
  • Right to rectification
  • Right to restrict or object processing

What information are you entitled to under the GDPR?

Under the GDPR, as a client you have the rights to obtain:

  • Access to your personal data
  • Confirmation that your data is being processed
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients of personal data
  • The data storage period/if not, the criteria which determines the storage period
  • The right to lodge a complaint with a supervisory authority
  • The existence of automated decision making
  • If the personal data is transferred to a third country/ right to be informed of the appropriate safeguards relating to the transfer

To see what information is collected, please refer to our Privacy Policy.

Right to Erasure

Under article 17 of the GDPR, as a client you have the right to have your personal data erased. This right is also known as the ‘right to be forgotten’, however, please note as per our company’s policy, we automatically erase any of this information after the minimum required regulation time, therefore there is no need to request it individually.

As part of the measures we take to safeguard our clients’ private information and accounts, the Company will implement and update advanced data protection procedures.

Richmondinvesting.com invests substantial resources in ensuring its clients information is protected, as we view security in all senses as something of the utmost importance. To ensure authorized access only, richmondinvesting.com employs a two tier top class firewall protection: one at the server level and one at the application level. For user authentication and data transfer, richmondinvesting.com uses an advanced SSL certification.

The application servers, i.e. the servers that handle our clients’ online activity, are separate from the transaction information, which is stored on a different data server.

For data recovery, integrity and replication, richmondinvesting.com uses two different server farms, which are physically located apart from each other. Data must be synchronized in both locations, and thus cannot be tampered with. All information stored on the servers is encrypted.

The use of our website with a client’s username and password is the sole responsibility of that client and the Company shall not be held responsible for any such use, or for validation that it is the client who is in actuality operating his/her Account.

To exercise your GDPR rights please email [email protected]

About Us

Richmond Investing was founded by a group of like minded individuals who have gone through a lot and share a passion for the financial markets.

Contact Details

[email protected]
+44 2039661641


Richmond Investing provides online trading services via its brand and website richmondinvesting.com.The Company provides its services through a trading platform/electronic system for online trading on the investment market. Trading in the investment markets online is speculative and carries a high level of risk, thus may not be suitable for all investors. If you are thinking of trading online in the investment markets, you should be aware of all the risks associated beforehand and take your investment objectives and level of experience into consideration. You should not speculate with capital that you can’t afford to lose, as there is a possibility you may lose some or all of your invested capital. Please note that richmondinvesting.com and its partners and associates, do not accept clients or client funds from the US and North Korea.Read our full risk warning here >>.