• Know Your Customers

    Legal

Introduction

1.1. Company Marshall Islands, provides online trading services via its brand “Markets Xchange” and its European billing agent and marketsxchange.com website and domain registrar.

1.2. This Agreement covers all relationships between the Company and its clients who have registered on richmondinvesting.com. The Company provides its services only to persons who are of legal age.

1.3. The Company has the right to change or amend the Agreement at its sole discretion from time to time. All changes will be effective immediately, once updated and published on the website. If the Client continues to use the services of the Company after this term, then by default this means the Client has given consent to the changes that have been made. For the avoidance of doubt, it is advised that the Client regularly checks this Agreement for any changes and monitors news on richmondinvesting.com

KYC Policies

In recent times, Know Your Customer (KYC) policies have grown to be of vital importance in the investment world, not only with banks but with numerous institutions of all sorts on a global scale. The purpose of KYC policies is to ensure the prevention of identity theft, financial fraud, money laundering and terrorist activity .

Richmondinvesting.com holds a zero tolerance fraud policy, with all possible measures being taken on our end to prevent it. If fraudulent activity comes to our attention, it will be documented straight away and any accounts found to be related to such activity will subsequently be closed, with all funds held in those accounts forfeited.

Prevention:

Committed to safeguarding the privacy of our clients’ sensitive data, such data including but not limited to account/transaction information, richmondinvesting.com employs a variety of security and fraud control measures. In order to secure our clients’ electronic transactions, we ask to provide us with certain data, including deposit method of choice.

When clients deposit funds we require the following documents:

  1. A copy of the client’s valid passport including the signature page or client’s identity card;
  2. Card Used to Execute the transaction:
    • The front side of the card should clearly display the cardholder’s full name, the expiration date of the card, the first six digits of the card and the last four digits of the card.
    • On the back side of the card the clients should cover the CVV code and make sure that the card is signed.
  3. A copy of a recent utility bill (no older than 3 months) in the client’s name and address.

When do clients need to provide these documents? richmondinvesting.com appreciates the time our clients take to provide us with all the required documentation; the sooner these documents are provided, the sooner we can begin to process our clients’ transactions. Receipt of all necessary documents must take places before we can make any cash transactions to a client’s benefit.

Certain circumstances may call for the submission of these documents before any other activity can take places in a client’s account, e.g. deposits or trading.

If we do not receive the necessary documents from a client, all their pending withdrawals will be cancelled and credited back to their trading account. If such an event is to occur, we will notify our clients as soon as possible.

Clients can scan documents or take a high quality digital camera picture, saving the images as jpegs and then sending them to us via email to [email protected].

About Us

Richmond Investing was founded by a group of like minded individuals who have gone through a lot and share a passion for the financial markets.

Contact Details

www.richmondinvesting.com
[email protected]
+44 2039661641


Disclaimer:

Richmond Investing provides online trading services via its brand and website richmondinvesting.com.The Company provides its services through a trading platform/electronic system for online trading on the investment market. Trading in the investment markets online is speculative and carries a high level of risk, thus may not be suitable for all investors. If you are thinking of trading online in the investment markets, you should be aware of all the risks associated beforehand and take your investment objectives and level of experience into consideration. You should not speculate with capital that you can’t afford to lose, as there is a possibility you may lose some or all of your invested capital. Please note that richmondinvesting.com and its partners and associates, do not accept clients or client funds from the US and North Korea.Read our full risk warning here >>.